• At Ephedra Warehouse, we do offer guaranteed delivery on particular fast shipping options. If you selected one of our guaranteed shipping services and your package does not arrive within the time frame, we will issue a refund of any shipping fees associated with that order.
• Please note that the USPS First Class and USPS Priority Mail options are not guaranteed. We do not offer shipping refunds for those options. The time frame associated with these shipping options is based on average delivery time.